Return Policy

At MOUK BEAUTY, we strive to ensure that our customers are 100% satisfied with our products and service. If for any reason you are not completely satisfied with your purchase, please review our return policy below.

At this time, we are only offering EXCHANGES AND STORE CREDIT for any items you are not satisfied with.

Return Time Frame
You have 30 days from the date you received your item(s) to initiate a return.

Condition of the Product
Items to be returned or exchanged must be in their original condition: unused, unwashed, in their original packaging. Items not in this condition will not be accepted.

Return Shipping Costs
Customers are responsible for return shipping costs. If the item is defective or we made an error, MOUK BEAUTY will cover the return shipping cost.

Refund Method
WE DO NOT OFFER REFUNDS TO THE ORIGINAL METHOD OF PAYMENT. ONLY REFUNDS IN STORE CREDIT. Please allow 1-2 weeks from the receipt of your return for your refund and store credit to be processed.

Exchanges
We offer exchanges for the same item or an item with the same price. Please contact our customer service to initiate an exchange.

Non-refundable Items
Please note that all sale items and liquids are final sale and cannot be returned or exchanged.

Return Process
To initiate a return, please contact our customer service team at support@moukbeauty.com. Provide your order number, the item(s) you wish to return, and the reason for your return.

Contact Information
If you have any questions or concerns regarding our return policy, please don’t hesitate to contact us at support@moukbeauty.com. We are here to help!

Thank you for shopping with us,
MOUK BEAUTY